Frequently asked questions
Delivery Period
Order today, ship out tomorrow for all orders (If no customization and all items are on stock ❤️)
1-3 days delivery for Metro Manila/South Luzon.
2-5 days on North Luzon/Visayaz.
5-10 days for Mindanao.
No shipout on Sundays because our shop is close.
Do you have same-day delivery?
Yes we have same-day delivery via Lalamove. You can order this thru our Facebook Page https://www.facebook.com/lusciousgiftbox
Replacement/Refund Policy
We issue free replacement and full refund for orders that has been damaged or mistakenly packed. We take 100% accountability if we make mistake.
We're very confident on our products, if you're not happy with your order, just return the items in good condition and we will issue a 100% full refund.
How to track my order?
You can check the delivery status of your order here.
Just paste your tracking number and click "Search".